Enterprise doesn't care about their customers. It's all about the money. I have a crack on my rental, and it continued to spread. Called twice for road side assistance and both times failed. 1st car wasn't ready, ALL Vehicles needed oil change and or none available. 2nd attempt- wanted to offer me a dodge challenger-sport but needed my credit card and insurance information (my original agreement has that-I shouldn't have to do that if I'm switching cars) my child has a disability in a wheelchair so a "sports" car wouldn't work. Called Enterprise road side assistance for the 3rd time, offered to send my request to high ups and will get into another car and to except there call because they don't know when another location will call..its day 3 - no call. ALL OF Pensacola Enterprise is NOT WORTH IT the money. GO TO HERTZ, they'll help you. A lawsuit will happen towards Enterprise in the future.