The new location in Newark Liberty isn't working as well as the old one, or, as well as JFK. I use enterprise because of customer service. I recently left my bag in a vehicle and when I returned an hour later (after 5PM) I found the team in general not that interested. I came back a day later during the day and the two ladies I dealt with were very helpful (ref Jessica) and solved the issue in no time. In the meantime, I hired another vehicle and found items belonging to the prior renter still in the vehicle, ick.
1 year ago
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