My son was in a carwreck.His name & vehicle is on my policy. We go to Enterprise to get the rental.They would give him a rental bc the reservation was in my name.Then we get it switched to his name,30mins later.But,they would not accept his debit card or mine.We had to go to a banking institution to open an acct in his name to get a debit card.This has bn approximately 2.5ghrs on the process.Lets look at the shock of the collision & everything associated with it,now unique time restraints regarding a covered insured person & debit card.
This has caused almost as much pain as the collision.
We will not use this company again going forward.
11 months ago
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