I should've read the reviews before I came to this place and ended up stranded on the side of the road in front of a motel 6 as a 5’3 100 lb woman. I called the enterprise in Atlanta on courtland ave 4 different times asking if it was okay that I picked up the car with my paper temporary Maryland license because mine was stolen. They told me 4 different times that that was okay, seeing that I had booked my rental through my Maryland insurance. Today I go to pick up the car and they said they "can't help me." They said I have to pick up the car using a physical license which is funny because their corporate office said that out of state paper licenses are fine as long as you have another form of proof which I did, I had a passport and Georgia school ID. I told the woman at the desk that I spoke with a man on the phone THIS morning and she told me that was impossible because no men work there but as I was sitting outside stranded a male manager came out to show another customer a car. I spoke with customer service on the phone and they told me they were horrified about what I went through and would contact me the next day to bring me a car. It’s been a week and i’ve called them several times and they have been absolutely no help at all. I missed my family vacation because of this company and they’re not willing to offer a single compensation to try to make this right. I have never experienced this level of unprofessionalism from the two woman at the desk, the male manager who I guess was hiding in the back throughout the entire situation or their customer service team. This is a horrible company that doesn't have a single regard for the safety of their customers, left me stranded on the side of the road even though I brought with me all of the necessary paperwork I was told to bring. Karma is real though and they'll get theirs eventually.