My rental car broke down they wanted me to drive 45 minutes away to go pick up another car since that is where it was towed. I live 5 minutes away from an enterprise rental car. He never could tell me why I needed to drive 45 minutes away from where I live to rent a car. All he said was that no one had told him if the car that was towed in was there or not. I left and came home and called enterprise number at the airport and the lady gave me a number and the man confirmed the car was there. it took all of five minutes or less. I will be going to another location and picking up a rental.