I arrived to find that I could not use my debit card for the rental because I am from another state. I also was told the deposit was $300. My friend offered to use her credit card for the rental but she was not going on the trip. They insisted that the name on the reservation must be the same as the card name. I have never had any trouble like this with Avis or Budget. They also have a lower deposit. I will never rent from enterprise again. This spoiled my entire trip since I had to cancel due to their restrictions. This is completely ridiculous and unacceptable. Very poor customer service from the company.
9 months ago
Enterprise Rent-A-Car has a
2.3
average rating
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1,264
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