We had such a bad experience with one of the associates in Des Moines, IA location. From the moment we walked in you can see how unhappy she was, not a single smile on her face just anger. After a few min of conversation with Jackie Baldwin, she showed her true nature. She was angry, unhappy, rude, unprofessional and negative. She called us being rude and even mimicked us. I was ridiculous and I thought what kind of monkey you have in this office. You could feel how miserable she was. She's for sure hates her job, people and her life. Please avoid that location and Jackie Boldwin! I called area manager, but never heard back from them.