I visited the Enterprise Car Rental at 537 North Loop W Houston, Texas 77008 for the first time in my life. I was referred to this car rental place by the insurance company because it was close to the location where my vehicle was being repaired from being involved in an accident. The Customer Service I received from a Joel Moreno ( Management Assistant) was very disrespectful and unprofessional; due to him not asking if I wanted him to perform a full inspection and informing me of the stickers out of date on the vehicles and how it works with the rental company and rules. He was not so helpful with that part at all. Most of the vehicles had out of date tags and etc. His professional level could use some retraining as well. He just made the place and unwelcoming atmosphere. I most definitely will not be doing business here again; referral or not.
8 months ago
Enterprise Rent-A-Car has a
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1,263
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