The Corpus Christi, Texas has the worst customer service under Area Manager Ann Marie Morin who said vehicles are not released to customers who do not verify their employer name. In her words several rentals are not being returned. This issue has caused Enterprise to implement a policy to ask each customer company wide to ask for their employer since the area is so close to the border. Refusing to release a car to a loyal customer before you know their employer name is not helping solving any matter but I felt personally discriminated against.
8 months ago
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