Reserved a 7 passenger suv for vacation to accommodate the family. Had confirmation #. Went to pick up vehicle - said reservation didn’t exist. Also was zero help and said we should have known to call and double check. Also said the confirmation # wasn’t theirs. How was I supposed to know that. I had an email confirmation!!! If I could give a negative number I would. Greeneville TN location. We weren’t the only customers in line with this problem. Zero customer service!
6 months ago
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