We have used enterprise for at least 15 years … Today we turned our car in 3 days early to catch an earlier flight because we had a death in the family . The flight got delayed so we called to see if we could rent a car and they said yes so we cancelled our first flight and was gonna drive to the next flight … when we got to the desk to rent the car … the lady told us sorry she couldn’t rent it after then telling us they could …. Then he went out to the outside desk and they were super rude . We will never use enterprise again ! We are trying to get back because we had a death …. Now we are out airline tickets and a 450.00 taxi ride to the next airport that we had to make . We will be letting all of our friends who use u guys know . Your workers at Key west are very rude except the guy who checked us in on our first night .