I rented a car through insurance in October 2024 for 26 days. The first car Enterprise gave me was locking me out. I was having so much issue with it. I had to switch it with another vehicle. When I called Enterprise, they told me that since I had problems with the first car that they will charge me $40/day instead of $45/day. When I received the bill, Enterprise charged me $45/day. Not only that, the tax calculations were all wrong. All the efforts I made to have them correct the bill was met with insults and deceit. They kept telling me that Management will call me, but never received any call. I believe the Management is invisible as one could not talk to any person in Management.
6 months ago
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