We rented a car from Enterprise Car Rental on Pine Ridge in Naples, Florida. We did this about a month ahead of the date needed. The evening before we were picking up the car, we received a call from Enterprise stating that they would not have a car available for us. There was nothing else stated as far as helping us during this situation. We needed the car for one day to drive to our Mother's 99the birthday, 21/2 hours away. We were going to return the car the same evening. We called other rental companies, but due to the holiday season, there were no cars available. I wrote an e-mail to customer service. They replied , "we are sorry that happened to you, if you need further assistance let us know." Meanwhile their website is fuill of UNTRUE statements. This is a company that I would never use again. They could CARE LESS about the customer.