I rented a pickup last week from them and it had a hitch and was set up to pull a trailer. This week I told them I was going to pull a lawn mower trailer about 13 miles and back. Now I am not allowed to rent the same truck and they say I have to rent from the truck rental division in O'Fallon or St Luis, MO. that adds another 300 miles in getting and dropping off the truck. That is 25 cents a mile for the overage. It is the same model and set up the same as the one in Mt Vernon that is only 1 mile from my house. Yes, I feel like they are screwing their customers. They even went as far as to say their local trucks were not set up to tow a lawn mower trailer. And yes, they lied to me. The trucks are set up and they even slipped and said they only had hitches so they could pull things locally.