I like the extraordinary customer service when issues came up. I hated the Genesis cross over I got initially and had requested a Dodge Challenger and you made it happen in a short time frame. When my car was complete I didn't know how to arrange a pick up from the body shop and BAM, I was put in touch with the Enterprise location closest to the body shop and that location made it happen. Lastly, the rep I dealt with at the downtown location called to follow up on the return to see if that was satisfactory as well as the entire process. I also commend Alexander (the rep at the downtown palm springs location) for bringing the daily rate down to what my USAA auto policy paid. I have personally rented from this same location many times before and have gotten consistent extraordinary service!