Every visit representatives use threatening tactics to not rent you a car by saying there’s a policy for various things example you are required to have two emergency numbers or we won’t rent you a car. You have to disclose your employer or we won’t rent you a car. I never have a problem with most representatives but there’s a lady that will throw every dagger and call it a policy. It’s ridiculous when you’ve already checked in on mobile and have to be read every question and reconfirmed with a list of inquiries that 1. You’ve never had to provide before and 2. The mobile app does not require it.