I would like to extend my appreciation to Enterprise Rental with my visit to Idyllwild, Ca. I rented Nissan Rouge from their Palm Springs location. The engine light came on a couple of days afterward. They allowed me to exchange the car in Hemet which was closer for me. I returned the car to Palm Springs. Alex was the employee that approached me at the return site. He noticed I had a problem and reduced my cost of the rental. Alex could have ignored that and I wouldn’t have known the difference. Alex saw an opportunity to make a right from a negative situation and created a positive experience for me!! Thanks Alex and Enterprise!!