Enterprise Car Rental is the absolute worst in every way.
Normally I avoid renting from Enterprise for a wide variety of reasons, but today I did so under duress. With Enterprise, one must deal with any combination of faux pas, lies, deceitful practices, minor issues with the rented vehicle and filthy windshields every single time. Instead of apologizing, the Advisor chooses to make excuses. How very unprofessional.
Paying full price for a car class I did not reserve, did not want and came minor issues makes for an unhappy customer yet again. I will never rent from Enterprise again.
Avis has never and would never allow these types of issues to happen. Avis always has the car class ready at the reserved pickup time, never makes excuses, immediately addresses any issues that may arise, and treats customers with upmost respect every single month, month after month, fives years and counting. Enterprise would do well to learn from Avis.
2 weeks ago
Enterprise Rent-A-Car has a
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