We booked a half ton pickup a week in advance to transport my daughters belongings to Montreal for university. Upon pickup, we were told that they did not have a vehicle for us. Now we are completely stuck. Completely unacceptable. Peter, who had excellent service skills, apologized but it certainly did not help our situation. The system is ridiculous and it has obliterated any trust in Enterprise to fulfil our needs. Enterprise has lost me as a customer.
2 weeks ago
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