We rented a car from 309A N Bell Blvd, Cedar Park, TX 78613, picking it up at 7 PM and returning it the next day around 9 PM at the Dallas International Airport location. A month after, our insurance company notified us that Enterprise charged us thousands of dollars for alleged hail damage. This is completely inaccurate. There was no hail that night in Leander, where the car was parked overnight. We have international ticket and miles driven as evidence that the only place we drove to was Dallas. In fact, weather records can easily confirm that there was no hail in and around Austin and Dallas in that 12hrs period. I am aware that there was a hailstorm in the Austin area weeks earlier, so it appears Enterprise is attempting to pass off pre-existing damage to unsuspecting customers. When we called the local manager to dispute the charge, he simply said he couldn’t help. At the time of rental, we inspected the car and saw no visible damage that an ordinary customer could detect. Now, Enterprise is trying to hold us responsible for something outside our control. Unfortunately, after the fact, we discovered that many reviews online complaining about fraudulent practices. We regret not checking them beforehand. It has been a complete waste of our time and energy dealing with this issue, and we want to warn others not to rent from this location—or Enterprise in general. I hope this review helps others avoid the same unpleasant and unfair experience.