This company provided a great service. Fitted the gas log burner very efficiently. They successfully overcame a structural challenge in the newly created loft space, so that it could be positioned where we wanted. A year later, when a slight leak developed on the roof, the customer service provided by Melissa was excellent. No quibbles and the problem was promptly rectified by Claudio. Highly recommend this company. Pepper (the dog) loves the log-burner & regally endorses this review!