Avid avoid avoid switch now this is a very bad customer service company they never show your credit on the app and they take it in broad day light and ofcam is also worth less to let a company operate .Eon send apology and they tell you sorry and say will compansate you and rectify their faults to your account and they never do this is a con company since taking over Npower we had multiple problems every single month Avoid Avoid and move we are