eon Reviews

2.25 Rating 4 Reviews
25% of reviewers recommend eon
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"Appalling customer service team and even worse complaints department. They transposed a meter reading and yet even after showing photographic evidence and them admitting it was totally their fault over one year later the have not sorted as apparently they cannot rectify their own mistakes! Now even though they have several times admitted it is their fault they are threatening debt collectors when they owe a refund!"
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Posted 2 months ago
Are you eon? No one is perfect. Reply to this negative review and show your potential customers that you value the feedback eon receives and that when things do go wrong you do your best to put things right. Reply Free
"atrocious customer service"
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Posted 3 months ago
"Service is good and find that they are reliable."
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Posted 6 months ago
Ann
"When I gave EOn my meter readings and they realised I had paid too much up to that date, they refused to put the unspent money back in my bank account, saying it would go towards the next bill. I'm really cross that they are using that money to potentially earn interest on, when for me the extra cash flow can be a 'make or break' with other bills. Not impressed!"
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Posted 6 months ago
eon is rated 2.25 based on 4 reviews

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