“Took time off work twice to have smart meter and no one showed. Wasted my day and lost 2 days of wages. I was informed at 5 pm After appointment time it was cancelled, and that's because I called to ask if they were still coming. So annoyed”
“I am extremely disappointed with E.ON's handling of my recent issue regarding the installation of 40 solar panels and their impact on energy readings. Despite raising concerns that the meter appears outdated and may not be accurately accounting for the energy generated, E.ON’s response has been dismissive, implying there is no measurable impact. This not only ignores the facts presented but raises serious questions about the reliability of their systems and adherence to regulatory standards.
Key points of concern:
Accuracy and Compliance: Under the Electricity and Gas (Internal Markets) Regulations 2011, suppliers are obligated to maintain accurate metering equipment. If the meter is faulty or outdated, E.ON must take immediate action to investigate and resolve the issue, which has not occurred.
Billing Discrepancies: The Electricity Act 1989 requires suppliers to provide accurate billing. Historical inaccuracies, coupled with this unresolved issue, suggest a breach of this duty.
Deflecting Responsibility: Instead of addressing the issue directly, E.ON directed me to escalate to the Energy Ombudsman prematurely. The Ombudsman exists as a last resort, not as a way for suppliers to avoid their obligations.
Safety Risks: An outdated meter could present additional safety concerns that E.ON has shown little urgency to address.
Customer Involvement: Despite my offer to involve my solar installation company at my own expense to facilitate the investigation, E.ON has not taken the necessary steps to resolve the matter.
This experience has left me with little faith in E.ON’s commitment to customer service, safety, and compliance. I hope this review serves as a warning to others considering doing business with E.ON.
E.ON must prioritise resolving customer issues rather than deflecting responsibility. A site visit to inspect the meter and address these concerns is not just a courtesy—it’s a legal and ethical obligation.
Avoid this company if reliability and accountability are important to you.”
“Smart Meters:
A Complaint because they are dangerous!!
The Energy Bill will force the introduction smart energy regulations upon citizens throughout the UK with threats of enforcement, prohibitions and sanctions against customers who refuse to comply. Smart meters are known to carry health risks. There are concerns that smart meters are fire hazards and there are also concerns for privacy via the use of unauthorised surveillance monitoring of items within private homes. The public are rightly concerned about threats for non-compliance with the introduction of enforcement with huge fines or even prison sentences for members of the public who refuse smart meters. Utilities and Government officials who use such threats could be committing an assault and trespass against innocent tax paying citizens within their own private homes.
It appears that some energy suppliers are riding roughshod over customer’s requests to opt out. Members of the public who do not wish to accept the risks associated with smart meters due to health concerns/ Electrosensitivity (ES) should be treated with respect by the energy supplier and allowed to use the right to opt out. Freedom of choice should be protected. We also call on the UK Government to protect the rights of customers who are unaware of health and safety risks associated with smart meters. What about the elderly in care homes, those with no voice and above all our children. Isn’t it the Government’s duty to safeguard the public against risks?”
“I just wanted to let you know about my horrible experience with this company. I got into a huge financial mess, and I still don't know how it happened. But luckily, I was able to recla!m my money with the help of SPECTRUM-CREST. They tracked all the transactions I made to the platform. You should definitely check out SPECTRUM-CREST if you're ever in a similar situation.”
“Insisting on fitting Smart meter had problems they first said cannot do off peak and electric smart meter and existing meter in centre of building so could not get signal they now say they can get signal no doubt waste my time checking this.”
“The worst service provider ever. Unconsidered staff that are around our buildings smoking and playing with their phones while we are struggling without hot water and heating ( families with babies and elderly are the most affected)
Rude engineers that could not reply questions related to their expertise.
Even customer service was shouting at me once.
We can’t change suppliers atm as anyone else cover our area, unfortunately 😞”
“Terrible horrendous customer service and I took em to the ombudsman and won my case yet they still have not got my bill correct horrible service called them 20 times no return of phone calls also once you have credit on your account they take it away from your account total thief’s !
Throughout the all process they have stolen £700 of energy costs from me today I moved to another energy provider ! Total do nothing for you and the ombudsman was the same at the end ! Horrendous company stay clear of them unless you bank account wants clearing out and your bill will always get updated once they have credit in place after 12 months of hell from them and I thought the ombudsman would assist which at first they did then they just agreed with them on the incorrect final bill ! Stay away from these thieving cowboys”
“There is nothing authentic about this website. They react promptly after receiving your money, however when you ask for another withdrawal, they don't follow up. It was the investigative firm that helped me recover more than $70,000 worth of stolen Bitcoins. Following my online complaint to C O V S E C L T D*C O M, their customer care representatives were really helpful and gave me great advice, which helped me get a complete reimbursement of my capital and earnings. They have continuously been a trustworthy source of encouragement and support for me.”
“Investing SEK 400,000 in a high-return scheme turned out to be a nightmare. I discovered Doris Ashley through a Google search and decided to contact them. Their forensic team was thorough and professional, tracing the funds and providing detailed reports.
Thanks to their efforts, I recovered a major part of my investment.
Doris Ashley is the go-to for anyone scammed online. Provide them with all the necessary information and let their professionals handle the rest.
Email: dorisashley71 (@) gmail com
WHATSAPP: +1--(404)--721---56--08”
“Repeatedly dozens of times, e-mailing me, texting me, calling me with a multitude iof different reasons why I urgently need a Smart Meter. I could list the different reasons, they have quoted, going back on them in every case, when the reason proved to be an outright LIE!!! DO NOT TRUST!!! Smart meters are not compulsory and it is up to you whether you get one installed. You will likely be offered one by your supplier if you don't already have one, but you are well within your right to refuse. Now they are calling me daily, I put a cease & desist order in yesterday to their CEO, had an 11 minute silent call from them today”
“I tried to withdraw money from my account for nearly three months, but they kept telling me it was "processing." Seriously, how long does it take to process? There’s no trusting a company that holds onto your money, promises it'll arrive shortly, and three months later, you’re still empty-handed. Yet, they kept trying to convince me to use more of their services and send them even more money. Glad i got vindicated with the aid of (lilo_grace_75_( @ )_gmail_._com)
WhatsApp:+1 ( 6 1 5 )-414-15 62”
“If your crypto investment account is locked, compromised, or hacked, I recommend contacting Mrs. Charlotte Scott recovery firm. Last month, I sought their assistance after falling victim to a crypto scam that left me feeling hopeless and helpless. However, they proved me wrong by helping me retrieve the funds that were stuck on the fraudulent website. Losing money to the website was an extremely devastating experience, and I deeply regretted my initial decision to invest. Despite my wife’s initial opposition, I proceeded with the investment in hopes of securing long-term financial support for my family. Unfortunately, I lost a total of £122,000, which came from our family savings. To prevent my wife from discovering the loss, considering she had warned me about potential risks, I reached out to Mrs. Charlotte and her remarkable team.” This turned out to be the best decision I made, as they swiftly recovered my funds within a couple of days. I am grateful for their assistance.
You can contact her via
Email: charlottescotte24@"gmail ,com
WhatsApp: +1---(504)---249----9337”
“Quite simply the worst energy supplier out there, too many bad experiences over a four year period, I'm now with Octopus and the difference is night and day, I'd rather live in a tent than go back to E.on.”
“Not long ago, I found myself in a troubling predicament after being scammed by a company, which made the prospect of recovering my lost funds seem bleak. During my search for support, I came across AMDARK LIMITED.COM. Their exceptional team has been committed to assisting me in the recovery of my funds.”
“I had an account with this company 4 years ago and ended the contract 2 years ago as I was leaving a rented property. I emailed them with my final readings and received an email saying my account was closed. Now out of the blue I am receiving emails from them exactly 2 years on from when I closed the account saying I owe them money. They have just reopened a new account in my name and sending me emails. This is absolutely absurd I have now contacted a lawyer and will be contacting the ombudsman regarding this. I have sent them a copy of the email showing them a email from themselves saying the account was closed. Beware of this company.”
“Awful service, they are trying to charge my son for gas at a property he rents when there isn't even a gas meter in the property. Despite asking for one of there engineers to come and verify this they just ignore this request and are still wanting a standing charge payment. As the photo shows the gas meter has been removed”
“I'm sorry to say that I've had a really bad experience with this firm, which has cost me my funds. At first, things looked good, but I kept being turned down when I tried to take my gains out. This circumstance caused me a great deal of distress. Fortunately, I came into COVSECLTD*COM, where the committed employees made every effort to help me get my money back.”
“Warning ⚠️ WARNING ⚠️ WARNING ⚠️ check your bills ,my mother is 88 years old lives on her own, her bills have been rising over the last year,wen I have looked into it they are charging triple the government price cap ,I am waiting for a response which should have been sorted immediately, as I explained the customer service it is fraud stroke theft and needs reimbursement ASAP whatch this space for updates”
“We have been promised for many months more detailed, even hourly, data on Usage via the App.
Please, just tell us when this will happen!! A date please. No vague comments like ‘soon’!!
Also the current Usage information and graphs seem to vary between a few different styles. Some show usage to include daily fixed charge and others don’t. Some are vertical and some horizontal graphs (apologies if there is a technical term for this).
For goodness sake sort this out.
The whole (dare I say it - Shambles) doesn’t give me great confidence that I am dealing with a competent, well run and trustworthy company.”
