“Just been talking to Stanley at customer service - sorted the problem of our elderley aunts electricity bills patiently and properly. Thank you would definatley recommend.”
“I have no idea why anyone would negative rate eon..... I switched to eon around 3 years ago and I have to say the customer service is absolutely excellent.
The app is fantastic, you can;
Check tariff
Web chat customer services
Email them from it
Call them from it
Arrange refunds
Alter direct debit dates
Alter amounts paid
Print off bills
Send meter readings
Arrange goverment discounts
Very fast, responsive app that's obviously had a lot of thought put into it and while in debt they have written off, thanks to passing on goverment grants without delay, a troublesome debt and halved my bill til march 2024.
Im 55 nearly and used many companies and from the heart so glad I switched to eon.
I have not found one fault and would highly recommend them as a company.
Very efficient, helpful, polite and genuinely a good company.
Well done eon”
