EON contacted me to have a SMART meter. Date and time agreed. Took a day off work without pay to be there. Their confirmation allows you to plot where the installer is. Their icon was down the road. By late morning it was very close but kept moving about. I refreshed the screen and the icon had gone? Then I noticed a message. Appointment cancelled could not find anywhere to park. The installer made no effort to contact me, I assume they have my mobile number. They could also have parked outside my property and knocked on the door. In either case I could have found them parking without any difficulty. I then received a message informing me that I needed to reschedule the appointment worded in a way that suggested I was in some way at fault. Who are these installers. Are they getting paid whether they do their job or not. I lost money on a day off without pay. There is no way I shall reschedule an appointment as EON installers clearly have no consideration for the inconvenience they cause with their lax attitude to getting the job done. I am in the process of moving to Octopus. Been a customer for as long as I can remember. But this episode is not way to treat a customer so I am off elsewhere!