“I've always sung eons praises but after what they've done to me today I'm done with them. Had me in floods of tears, was actually a culmination of their mistakes in the last 3 eternal months that I was OK to overlook. I hate eon with a passion now!!!!”
“I wished I had listened to my intuition when I first got in contact with them. I was intrigued by their profit margin and decided to give them a try. My first payment was $1k, a couple weeks later I was told I would be rewarded if I increased my investment portfolio and I decided to make another payment of $17,500 which I regretted. I tried contacting them and they refused to pick up which is when I decided to find a solution. A coworker went through a similar situation and she told me to get in contact with Mrs. Roberts on (robertslee. 6. 1. 8. @. gmail. ...com) Or via What-app: (+1. .8565497469). I am glad to inform you I have been seeing progress and have recovered more than half already. Please do not fall for their promised profit. Save yourself that hassle”
“Incredibly poor service; unhelpful customer service; messed up my transfer to another provider; failed to register my new meter from September 2023 and then tried to charge me £1,200 for not doing their job properly and blamed the other provider. Now I am left to sort our their mess. Avoid like the plague”
“I have been trying to withdraw my money since 5th February 2024. No open trades, and I have a small profit.I decided to withdraw money but have also had nothing approved or sent. All bad reviews are correct. Everything you have read has happened to me. Amount in question was 123,999 USD. Withdrawal request was made on 9th April again and it was declined by Investmarkets. I was relentless and I did my own research as well as Informing Police referred to me TheresachinRecovery as they were able to work on my withdrawal and recovered all my money. l will carry on posting this review everywhere on how TheresachinRecovery assisted me, victims can as well reach them via email: t h e r e s a c h i n 1 2 1 2 (at) g m a i l . c o m
Call/WhatsApp + 1 2 3 4 3 0 0 1 5 4 4”
“Dreadful company ! Took over without my permission 3 years ago then slapped a £7700 debt on to me the I refused to pay ! Never been in debt in my life ! Can’t get hold of anyone and they never call me back to discuss ! Can’t move anywhere so basically waiting for a court date ! I’d rather run to sticks together than use these incompetent idiots 😡😡😡”
“Nothing is joined up, all replies are from different staff and also different things. Nobody acknowledges responsibility. Nobody suggests reasonable solutions. No nobody appears to understand that the person they are dealing with, my mum, is 86 and vulnerable. I am entirely dissatisfied with the customer service supplied by this company.”
“At the top it shows just 5% recommend e-on - Just 5%: Please never ever use this disastrous disorganised, incompitent, dishonest, uncaring Company: I am 78 year old businessman inlolved in front line indistry in the UK - BY FAR, no exageration BY FAR e-on are a total disaster: Our Company for 18 MONTHS - yes, 18 MONTHS have been chasing this disastrous huge and horendous massive profit making company who could not care less: NO ONE ON THIS EARTH SHOULD EVER EVER BE INVOLVED WITH E-ON: Seriously they are beyond a joke in every way, their annual accounts in no way at all can be factual - TOTAL DISASTER - PLEASE NEVER EVER USE E-ON - Would welcome TV or Radio or National Newspaper interview to make the public aware of MASSIVE attempts at over charging involving thousands of pounds, yes thousands, being told meters had not been read so even sent e-on videos of THEIR meter readers and they STILL said no one had r ead metres - No one would believe how grossly this incompitent idiot Company is - The one star rating is solely because I no comment accepted without a rating: TOTAL RIP OFF COMPANY:”
“Everyone should stay away from this platform because of the shockingly high level of incompetence there. I expected, at best, to work with capable individuals, but the most bizarre thing transpired. After that, I attempted to take out all of my money, but alas, my two confirmed withdrawal methods were disabled. I repeatedly questioned why, but every response I received wanted me to pay more. At that point, I was so fed up with them that I reported them, M-A-D-A-C-O-V-I. C-O, who ensured that they returned both my income and my assets to me within some days”
“Submitted electric reading - account massively over estimated. Partly my fault for not providing readings. Checked account to check updated credit (I'm already in credit for £589) but no reading showed. Updated it again and noticed there was a meter reading entered over a year ago for a reading higher than my current usage. No actual reading has been done for years so clearly records are inaccurate. Called customer service and was told third party agents carry out readings so couldn't tell me how this had happened. I explained no-one has been inside my house to complete a reading. I was advised to send an email which photos of my reading and while I was writing it, the reading I'd added (again) was removed from my account. No message or reason given. Seems if they don't like a reading it's deleted. I sent the email to the address given and haven't even received an automated acknowledgement indicating when a response will be issued. I was told by the customer service representative that messages should be dealt with within 48 hours but that they get a lot of emails so could take longer. I also checked my gas account and noticed Eon estimated my gas use lower than their estimate of a previous month so why customers can't do this isn't clear. It also took 20 mins to get through on the phone and no estimated waiting time was given while I was waiting - just repeated messages directing me to use the website. Very poor - no-one takes ownership to look into an issue or resolve it. What is customer service for?”
“Stay away from this energy provider, I finally moved to British Gas and have been chasing my credit refund from over payments for 3months.. constantly being promised 14working days and then being told there is an error on their system.
Still chasing”
“Worst company I've ever had to deal with.
Firstly, they added a £800 charge to our account out of nowhere (after we've only been at the property for about a month or two!). After about half a year or longer of trying to resolve this issue with them (and being ignored for all this time) they tried to take legal action. It had to get to this for them to finally realise their mistake and take off the random charge they added to our account.
Now, 3 months after leaving the property and closing our account (we emailed them to close the account on the date of our move out which they confirmed they will do) they have sent us an email asking us to pay for the bill for the property we left. Again, they refuse to accept when we say the account is closed and keep harassing us this time over email. We are now with OVO energy and are having no issues.
Stay away from this thieving company!”
“The in home display for our smart meter stopped working and Eon outright refused any responsibility but instead suggested we paid for a third party product to replace it instead addressing the problem with their own product”
“this is an avaricious company that charges without giving a service in any other business it would be classified as theft .They even charge money for removing their property. This shows what a dreadful Company it is I wonder if the German holding company approves of the greed this operation”
