AVOID Eon Next like the plague if you value your mental health. These greedy, unprofessional and unethical leeches have harassed and abused me everyday for over a year causing me unbearable stress. Over a year ago, you wrote to me saying that you are sorry for not sending me gas bills and that the account setup error was your fault. All this while I was paying the agreed montly payment by DD. You then unceremoniously dropped a bill of over £1,300 and threatened to increase my DD to over £500 per month. For a family of 2 that did not make any sense. When I asked you to account for the charges, you got caught and had no choice but to refund me. That's when I knew I was dealing witha bunch of SCAMMERS. I warned you I will cancel my DD if you cannot accurately account for what I was being fraudlently charged. I have completed payment of the amount you have claimed I owed and switched to OCTOPUS ENERGY, who have been so amazing that I wonder how you lot are still in business. I'm sure its only a matter of time before you are caught with your corrupt practices and go bust! I note that a total of £50 has been corruptly and heartlessly added to the account being so-called late payment fees/debt collector fees etc.I have been paying £400 each month to pay for your error but that does not mean a thing when you are blinded by greed. HELL WILL HAVE TO FREEZE FIRST BEFORE YOU GET A CENT OF THAT £50. I will vigorously defend this position in any court and I put you on notice that if there is any negative impact on my credit record due to your callousness, unprofessionalism and outright greed, be prepared to explain your nastiness in court. On 8th December 2022, I got involved in an accident. While I was still dazed and trying to get to grips with the situation, your E.ON next representative called me. I answered thinking it was the insurance company or police and when I explained to him that I've just been in an accident, instead of hanging up, the guy kept on insisting that if I cannot talk now I must give him a time for him to call back to discuss my energy account! That is the height of insensitivity. Enough of the abuse!