On closing my a/c with E-on a cheque was issued to me for £159.14. They spelt my name incorrectly Davis instead of Davies! I have made several phone calls to get the cheque reissued. The original complaint has gone on from April 2022 it is now September 2023. With this cheque issued 7 months ago. Agents assure me the replacement cheque will be posted with 2 weeks but it never arrives. Now they want me to take this simple request to the ombudsman!! How ridiculous! What & wait another 7 months.?????
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