Incompetent on many levels. When I had a problem I spoke to 6 or 7 eon employees. All said they’d resolve my issues, would pass on to the relevant department blah, blah….. I had to chase every one of my concerns up. I get the impression they just want to get rid of you and say ‘they take my issue’ seriously etc. All eon are interested in is making money, you don’t really matter, but your money does.