Awful company. What they say over the phone cannot be trusted. Record every single conversation you have with them for evidence. I spoke over the phone with them confirming that my account had been payed upto date and that the account told be closed as I had left the property. 6 months later I started recieving messages from a debt collection company. EON had backdated my bills and decided that I owed them money from over a year ago. Did not tell me and passed my information onto a debt collection company. This has had a terrible effect on my credit rating and has literally changed my financial options with regards to credit. THIS HAS BEEN SO FINANCIALLY DAMAGING FOR ME AND THROUGH NO FAULT OF MY OWN. As far as I knew the account had been closed for 6 months. SCAMMERS, CRIMINALS AND NOT TO BE TRUSTED.