I signed up for personal training. I had two sessions, and that’s it. I have paid for seven! I text my trainer every day to try and get me to use my sessions and was always told that he would call me back with the schedule and never did. So they keep charging me and not giving me any service. I have talked to so many managers at so many different locations to try and help me. They sent me to a website which I sent five different emails, being told that they would respond within 24 to 48 hours and I have not heard anything from anyone! I have been dealing with this for over a month and it is exhausting. I am getting punished for all their mistakes. They have not been helpful in anyway. I am getting charged for sessions that I am not receiving. This has been a nightmare and I will never ever sign up for sessions with this company again and I would highly suggest you don’t either.