EOS Fitness Reviews

Name: EOS Fitness
Rating: 3.57

3.6 Rating 108 Reviews

63 %

of reviewers recommend EOS Fitness

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3.6

Based on 108 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

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EOS Fitness 1 star review on 9th May 2025

Supreme Assets Recovery AT G Mail .com

EOS Fitness 1 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Since I’ve attended this so-called “raunchy” gym, I’ve noticed that everywhere I go, all the cleaning materials near the equipment always seem to be empty. The bathrooms have broken toilets, grime on the walls, and an overall lack of upkeep. Half the equipment is either missing bolts or taped off, clearly not being repaired anytime soon. As for the kid services—they do the absolute bare minimum. I was sold on this place at first, but sure enough, after just a few weeks, their true colors showed: careless staff, and kids not being watched the way they should be. I’m already planning on finding a new gym nearby—one that actually provides the basic services I’m paying for. And on top of all that, they won’t even let you cancel in person. Instead, you’re handed a number to call—and even getting that feels like pulling teeth, as if they’re hoping you’ll just give up and stay. Zero stars. – Marco V.”

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Posted 1 day ago

“Kenyan is great! The gym is wonderful especially group fitness classes.”

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Posted 2 days ago

“Employee Branden at the Scottsdale AZ Mayo (N Scottsdale and 101) was very helpful and knowledgeable. A good reflection on the company as a whole.”

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Posted 4 days ago

“I purchased my membership believing I could swim laps without worrying about kids peeing, pooping and other disgusting things in the pool. Nope. Eos decided that $5k each month was more important than members using the pool. They brought in a swimming group. So now you can't swim after work or on Sundays OR this Sunday afternoon because a kid vomited in the pool. Graciously they closed the pool for cleaning. Spectacular, but you wouldn't have had to, if you left swimming lessons to the Rec Center where they belong. I DO NOT recommend this gym if you plan to use the pool. They don't even put the hours of lesson on their schedule. Why? At least then we have a chance of avoiding the actual lessons, but not the vomit and poop cleaning. Again, wouldn't have to be done if they left lessons to the rec center. Who does a very good job at them. They also offered me a free training session. Set it up for Saturday at 8am. No one showed. Someone replied to my text and said they don't know what happened and can I reschedule. You can't show up and don't give any notice and you want me to reschedule? Brilliant - NOT. I submitted a complaint online. It says someone will respond in 24 hours. That was four days ago and still no response. Submitted another online complaint today. I don't expect a response because they obviously don't care about members. I'm sorry I chose this place.”

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Posted 6 days ago

“Great place to work out best of the best Shout out to Ryan and Leslie and all staff by caring for me It was raining actually it was pouring down I get really wet when I open the door Leslie and Ryan rushed to help me Leslie get me a shirt and Ryan’s the towels excellent customer service way to go EōS Fitness 💕💝🎉🎊thank you so much”

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Posted 1 week ago

“Group classes are great. Machine are new and in perfect working order!”

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Posted 1 week ago

“The EOS facility at Power /German is nice and clean and st aff friendly.”

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Posted 2 weeks ago

“EoS Power and German is a great place for fitness and cardio.”

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Posted 2 weeks ago

“Homeless person sleeping in massage chair. I work out at 5am and every time I go there he is sleeping in the chair.”

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Posted 2 weeks ago

“I spoke to Juan R at cave creek n Cactus eos what a great experience it was I look forward to joining this gym great employee”

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Posted 2 weeks ago

“Terrible customer service and canceling is a huge hassle. It’s not actually $10 a month once you add in all of the fees and annual fees they drop on you. Stay away.”

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Posted 2 weeks ago

“I signed up myself and my foster boys for the new opening off university and Lindsey. This was because it was close by and the boys could ride thier bikes. Before the gym opened the boys were placed in a new home due to thier individual circumstances. I went to cancel thier memberships. I was charged for thier monthly and yearly memberships as well as my membership that I canceled soon after the transaction. This place does not care about the members just the money. I did not know that Eos charges a yearly membership just after 3 months after you join. Although this place is cheap it's greedy. I know go to a different gym that cares about me as an individual and not just my money.”

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Posted 2 weeks ago

“Noah in the child care at Baseline and Signal Butte is very respectful and kind with my children.”

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Posted 2 weeks ago

“The gym is great, that being said their clothing policy sucks. There are no exchanges or refunds, they say it's on their website but if you are at the gym and purchase something over the counter there is no signage or anything posted telling you that. I find it very disappointing and unethical.”

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Posted 2 weeks ago

“When I joined I told them I was moving back to Kansas. They said , no problem, if you move somewhere we do not have a location you can terminate. After phone calls, emails, sending copies of proof of residence- keep charging and charging.”

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Posted 3 weeks ago

“Stephen’s the goat. Great service guy is super cool.”

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Posted 3 weeks ago

“This is Odalys Diaz and yes EoS came into my life at the right time first because opens 24 hours so I have options, great classes from early in the morning. The gym is all full of latest machines very clean. The bathrooms are always clean no matter what time I am very happy to join them. I will give them five starts.”

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Posted 3 weeks ago

“I have been to a lot of gyms and EOS is definitely the best! Great hours, great staff, and "big boys weights! 5 stars!”

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Posted 3 weeks ago

“Front desk support team member and kids club associate Cheyanne is the bomb. She is always very helpful and so polite and always willing to help out where she can. I give a BIG High Five to her as I do not feel this company recognizes her enough and all she does. Great job Cheyanne 👏”

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Posted 3 weeks ago

“It’s the most relaxing but hardcore gym I’ve ever been in”

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Posted 4 weeks ago

EOS Fitness is rated 3.6 based on 108 reviews