“The gym is oversaturated with individuals no matter the hour I go. There is never any parking and all the machines and benches are being used to an extent that i have to sit and wait for something to open up. Even then I am typically trying to get there before the other person who is also waiting for the equipment. This does not allow me to get a good consistent workout going from one exercise to another without waiting. I lose my pump even before the next exercise. The gym is more interested in profit than creating a good workout environment. This is a recent phenomenon as I have been going to the same gym for over 15 years.”
“48 hour processing days later after other bills are taken out of my account is not feasible. The money should be deducted right then. I am a teacher and I do not have the extra budgeted money to be pulling an extra $44 dollars out of my a$$ to keep paying you all because your processing time is slow.”
“I love the place because I have 3 knee replacements. I enjoy the water the sauna and the steam room. It does a lot for my body and movement of my body due to my age and my new replacements. I love the staff. You have a great staff there now the manager is great. I love the employees at the front desk. It's a good.
Place for me and I recommend it to others., One flaw I see is they need bigger signs in the pool area due to showering after sweating and taking water in the saunas and steam rooms and try to make it work harder or hotter using that water on the thermostat. I wish somebody would talk to these people I enjoyed. Those areas when I'm there and I would like to have themfunctioning when I'm there. Thank you very much.”
“I am writing to express my disappointment and frustration regarding the handling of my membership cancellation and refund request. On the 19th of this month, I visited your gym to cancel my membership, which was due for renewal on the 22nd. I informed the desk clerk that I understood and accepted the 30-day cancellation notice for the monthly membership fee, but requested that the annual membership fee for the upcoming year be stopped, as I would no longer be a member of the gym.
Despite my clear instructions, it appears that my request was not properly processed. I have since called your establishment and spoken with a manager, who placed me on hold for an extended period of 52 minutes. Additionally, a friend of mine called on my behalf and was redirected to the manager's voicemail without receiving a response.
I am requesting a full refund of the annual membership fee, as I will not be utilizing your services in the upcoming year. I believe it is only fair that I am not charged for a service I will not be receiving.
I kindly ask for your prompt attention to this matter and a resolution in the form of a refund. Thank you for your understanding and cooperation”
“I signed up for EOS gym personal training and gym membership. Although the process to enroll is easy, the process to cancel is painful. After numerous attempts to have my written cancellation honored, EOS continued to withdraw funder from my bank account, which led to me filing a complaint with the BBB and my bank. While submitting my complaint with the BBB, I saw that numerous complaints have been filed against EOS related to issues canceling gym membership. Buyer beware of EOS gyms unscrupolous business practices.”
“I've been the typical "let's make a new years resolution" kind of individual when it comes to the gym and working out. I really do feel like EOS changed that.
I actually want to go to the gym! The classes, the machines ,the amenities! I really enjoy being there! I'm not the smallest of women either so maybe some people are worried about how people will look at them. First of all people who care(or are bothered) by your weight don't matter. But the instructors have been amazing! They haven't tried to stop me or look at the funny. If there is a move they are going to do that may be a little difficult at my size they just give an alternative move to the class members to choose from.
Oh! And the price!!! Holy cow! It is so good compared to others, especially for everything they offer. You'd be silly to not get the higher memberships cause the price... it really is a steal. EOS! Please don't change your prices cause I said that! =P
EOS FITNESS is such a great place, the people are super friendly and the price is unbeatable. Go check out the one near you. Each gym is a bit different and I love walking into each one to check out the different styles.”
“I've been the typical "let's make a new years resolution" kind of individual when it comes to the gym and working out. I really do feel like EOS changed that.
I actually want to go to the gym! The classes, the machines ,the amenities! I really enjoy being there! I'm not the smallest of women either so maybe some people are worried about how people will look at them. First of all people who care(or are bothered) by your weight don't matter. But the instructors have been amazing! They haven't tried to stop me or look at the funny. If there is a move they are going to do that may be a little difficult at my size they just give an alternative move to the class members to choose from.
Oh! And the price!!! Holy cow! It is so good compared to others, especially for everything they offer. You'd be silly to not get the higher memberships cause the price... it really is a steal. EOS! Please don't change your prices cause I said that! =P
EOS FITNESS is such a great place, the people are super friendly and the price is unbeatable. Go check out the one near you. Each gym is a bit different and I love walking into each one to check out the different styles.”
