EOS Fitness Reviews

Name: EOS Fitness
Rating: 3.61

3.6 Rating 150 Reviews

64 %

of reviewers recommend EOS Fitness

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Metrics

3.6

Based on 150 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

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EOS Fitness 1 star review on 9th May 2025

Supreme Assets Recovery AT G Mail .com

EOS Fitness 1 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

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“Love it! Never lets me down!”

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Posted 1 month ago

“Customer service here is very bad. Can't even tell you over the phone about plans and promotions. They'll only talk to you by appointment. REALLY! Don't waste my times if you can only talk by appointments only. Many gyms out there..obviously you aren't the only one”

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Posted 1 month ago

“The gym and bathrooms are always clean. The employees are always ready to help.”

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Posted 1 month ago

“The EOS on 83rd Ave and Camelback in Glendale, AZ is a nice gym. Always clean and the staff are friendly and helpful. I was leaving today and asked NANCI why didn’t she have a chair. I wondered if she had to stand her entire shift. She said they were not allowed to sit at the front, it would appear unprofessional. I disagree with that statement. If the staff are in front of a computer and have a phone present, it would be no different than a receptionist. Maybe someone could look into this? I feel if they had chairs at the front, the staff would still greet customers as they enter and leave. This is just a suggestion.”

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Posted 1 month ago

“NIGHTMARE GYM save yourself the headache and stay far, far away. They are not transparent in their billing practices to the point of being unethical and immoral. I was straight up lied to on the phone and given misrepresentations. A month later and 3 supervisors reviewing my phone calls, I’ve now finally been approved for a refund but still pending. Honestly even gave me emotional distress and anxiety.”

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Posted 2 months ago

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Posted 2 months ago

“There has been a problem with the air conditioner in the women's locker room for almost a week.I have asked numbers employees for an update, but have been told they're going to fix it. Nothing has changed,I am so disappointed in this .....”

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Posted 2 months ago

“I joined this gym because of a promo that said “Pay $1 today, get 30 days of membership.” It sounded like a great deal. But just two weeks in, they charged me a full month’s subscription and added a $64 annual fee that was never mentioned. That is not 30 days for $1. The worst part has been dealing with their staff. They act friendly until you actually need help. I’ve been calling for over two weeks trying to speak to a manager. Every time, I’m told “they’re not in” or “they’re on a two-week vacation.” No one ever seems to know what’s going on. When I ask if the manager will be in later today, I get responses like “I don’t know.” How does no one know if their own boss is coming in? Is this your first day? When the manager finally reached out, she never followed up and didn’t respond to any of my emails. It’s clear they don’t take customer concerns seriously and hope you’ll just give up. Don’t fall for the gimmicks. This gym is a mess with dishonest billing, fake-friendly staff, and no accountability. There are better gyms out there that respect their members. Stay far away.”

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Posted 2 months ago

“Anthony was amazing with helping me sign up and doing a 7 day free trial! Thank you!”

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Posted 2 months ago

“What a badass experience Perkins walk me through on the new Erlich rd EOS in Tampa Bay FL. Love to see when a company spends some profit money for bigger and better things to show there members commitment of longevity and appreciation . 👍👍”

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Posted 2 months ago

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Posted 2 months ago

“Liam and Charlie are very nice guys! They never fail to greet me in. They are also very helpful when an issue comes up. They also have a very clean gym best gym hands down”

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Posted 2 months ago

“I love it here. The people are nice.the staff is great and the environment is good”

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Posted 2 months ago

“Employees are friendly . Facility is kept clean . There membership plans are good , allowing a guest to come along with one membership is a great thing .”

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Posted 2 months ago

“I had really good experience with PT Zach. He is great trainer, very helpful, patient with beginners like me. He is flexible with your time frame. I used to have gym phobia but he made me very comfortable with the environment.”

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Posted 2 months ago

“Ada was great. Helped me get settled on my first day Good job”

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Posted 2 months ago

“Great place, friendly and clean! Love the classes. Modern equipment and good prices”

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Posted 2 months ago

“Amazing machines”

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Posted 3 months ago

“The gyms are nice however the staff are very unprofessional. One of the managers did an hour session when I signed up. He seemed more interested in trying to get a laugh. I continued to go to this gym and this same manager. Went back to la fitness staff much more helpful. Location on baseline in Laveen”

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Posted 3 months ago

“Eos is the place to be! Especially the higley & Gilbert! Their front receptionist Ayleen is the kindest most helpful person!”

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Posted 3 months ago

EOS Fitness is rated 3.6 based on 150 reviews