EOS Fitness Reviews

Name: EOS Fitness
Rating: 3.61

3.6 Rating 161 Reviews

64 %

of reviewers recommend EOS Fitness

Company Reviews

Questions

Metrics

3.6

Based on 161 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

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EOS Fitness 1 star review on 9th May 2025

Supreme Assets Recovery AT G Mail .com

EOS Fitness 1 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I canceled my membership after 9 days. The gym is always very crowded. There were incidents of arguing with other people over equipment. I found that really annoying.”

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Posted 2 months ago

“I canceled on my 5th day and they said they were going to charge me anyway even though clearly it says I wouldn’t be if I emailed my cancellation which I did. So I’m very unhappy with this gym.”

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Posted 2 months ago

“Love my gym. Only problem is their “Family plan” isn’t actually that. If there are only 2 people it’s $22 PER PERSON per month and the annual fee for EACH person on the plan. So really you’re only saving $8 per month.”

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Posted 2 months ago

“Eos is a really great gym and I fee welcome”

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Posted 2 months ago

“This place is a headache and stay far, far away. They are not transparent in their billing practices to the point of being unethical and immoral. I was straight up lied to on the phone and given misrepresentations. I went to the club and met with David Pacheco ,Operations Manager an arrogant person, I was dealing with Bria Jackson when I cancelled all my training classes and my membership because I was being billed for training that I didn’t have as of today no one had reached out or respond to my emails and letters. I’ve submitted several emails and even mailed out copies of the membership cancellation notice since June 2025 , was told by the arrogant manager that he was going to submit a cancellation request again on 7/28 and still waiting for cancellation notice or an approved for a refund but still pending. Honestly even gave me emotional distress and anxiety.this company doesn’t even care”

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Posted 2 months ago

“This has been by far the best gym I have enrolled in. I love everything they offer.”

EOS Fitness 5 star review on 8th August 2025

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Posted 3 months ago

“a ele te jinacio me motiva”

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Posted 3 months ago

“Great place to workout. They go above and beyond”

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Posted 3 months ago

“The cleanliness and environment”

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Posted 3 months ago

“First time in a while have I been to a gym, canceled my old membership at the other place. Signed a new membership with eos and went in the same-day. Loved it, the whole staff at the Alta Mesa location are Top notch. Can't wait to go back tomorrow”

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Posted 3 months ago

“Love this Eos!!!”

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Posted 3 months ago

“Love it! Never lets me down!”

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Posted 3 months ago

“Customer service here is very bad. Can't even tell you over the phone about plans and promotions. They'll only talk to you by appointment. REALLY! Don't waste my times if you can only talk by appointments only. Many gyms out there..obviously you aren't the only one”

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Posted 3 months ago

“The gym and bathrooms are always clean. The employees are always ready to help.”

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Posted 3 months ago

“The EOS on 83rd Ave and Camelback in Glendale, AZ is a nice gym. Always clean and the staff are friendly and helpful. I was leaving today and asked NANCI why didn’t she have a chair. I wondered if she had to stand her entire shift. She said they were not allowed to sit at the front, it would appear unprofessional. I disagree with that statement. If the staff are in front of a computer and have a phone present, it would be no different than a receptionist. Maybe someone could look into this? I feel if they had chairs at the front, the staff would still greet customers as they enter and leave. This is just a suggestion.”

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Posted 3 months ago

“NIGHTMARE GYM save yourself the headache and stay far, far away. They are not transparent in their billing practices to the point of being unethical and immoral. I was straight up lied to on the phone and given misrepresentations. A month later and 3 supervisors reviewing my phone calls, I’ve now finally been approved for a refund but still pending. Honestly even gave me emotional distress and anxiety.”

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Posted 3 months ago

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Posted 3 months ago

“There has been a problem with the air conditioner in the women's locker room for almost a week.I have asked numbers employees for an update, but have been told they're going to fix it. Nothing has changed,I am so disappointed in this .....”

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Posted 3 months ago

“I joined this gym because of a promo that said “Pay $1 today, get 30 days of membership.” It sounded like a great deal. But just two weeks in, they charged me a full month’s subscription and added a $64 annual fee that was never mentioned. That is not 30 days for $1. The worst part has been dealing with their staff. They act friendly until you actually need help. I’ve been calling for over two weeks trying to speak to a manager. Every time, I’m told “they’re not in” or “they’re on a two-week vacation.” No one ever seems to know what’s going on. When I ask if the manager will be in later today, I get responses like “I don’t know.” How does no one know if their own boss is coming in? Is this your first day? When the manager finally reached out, she never followed up and didn’t respond to any of my emails. It’s clear they don’t take customer concerns seriously and hope you’ll just give up. Don’t fall for the gimmicks. This gym is a mess with dishonest billing, fake-friendly staff, and no accountability. There are better gyms out there that respect their members. Stay far away.”

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Posted 3 months ago

“Anthony was amazing with helping me sign up and doing a 7 day free trial! Thank you!”

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Posted 3 months ago

EOS Fitness is rated 3.6 based on 161 reviews