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Anonymous
While reading other reviews for EOS, it is extremely obvious that my experience at EOS Fitness is not unique. I heard about EOS fitness through a family friend and joined him as a guest. When I told my friend about EOS, he thought it would be cool for him and me to go, but we would still need passes. This is when we learned about the seven-day free trial that EOS offers. In the end, my friend and I ended up signing up for this seven-day free trial. Once we arrived at EOS, we were told that I would not be able to enter. Why wouldn’t I be able to enter? EOS’s “free” seven-day trial only allowed people 18 and older, and people living within 10 miles of the gym, which is practically hidden on their website. For context, I am currently 17, and we do not live within a 10-mile radius. Due to this, my bud and I were pretty bummed out. My bud was called by EOS countless times; eventually, he called back and got hold of Will after expressing his disappointment. The assistant manager, Will, told us to sign up with only a dollar down. He was very pushy and wanted us to sign up at that very moment. Will told me to lie about my age, and he even offered to call my parents for me to ask for their permission. Neither Will nor I asked my parents for permission. Will told us that if we canceled within 3 days of signing up, we would only be charged 1$ (with weekends not counting, which is explicitly said on their website. It will be shown in the following picture.) We signed up on Thursday and attempted to cancel on Monday, with Saturday and Sunday being considered a weekend, not counting towards our 3 days. The day of cancellation, my bud and I approached the front desk expecting a quick cancellation process. Despite us canceling within the 3 days, the cancellation process wanted to charge us $120.67 in total, with nearly 60$ for a yearly fee( A YEARLY FEE ON A 3-DAY MEMBERSHIP). Due to this, we asked to talk to Will about our issue. Will was extremely disrespectful, asking if we were even interested in the gym membership in the first place, rather than helping us to fix the issue. Based on the 30 seconds that I spoke with Will, it seems that he has roid rage without any of the gains. To finish my review, I thought I would add a quote from my gym bro. “The same machines are at Planet Fitness, we can get the same workout without their outrageous costs” - Gym Bro Overall, the gym isn't friendly towards beginner lifters (the cables start at 22 pounds), and the managers seem to be very terrible at their job and only know how to escalate situations. There are a handful of hidden and deceptive practices, and EOS is clearly only interested in your money. “EōS Fitness’ High Value. Low Price. (HVLP)® gyms are accessible to everyone and welcoming to anyone.” “ll guests must be 18 years of age or older, or 16 years of age or older accompanied by a legal guardian” (I had a legal guardian with me during the 7-day free trial, but was still denied entry on that day)
1 week ago
Read EOS Fitness Reviews
EOS Fitness has a 3.6 average rating from 155 reviews