I joined this gym because of a promo that said “Pay $1 today, get 30 days of membership.” It sounded like a great deal. But just two weeks in, they charged me a full month’s subscription and added a $64 annual fee that was never mentioned. That is not 30 days for $1.
The worst part has been dealing with their staff. They act friendly until you actually need help. I’ve been calling for over two weeks trying to speak to a manager. Every time, I’m told “they’re not in” or “they’re on a two-week vacation.” No one ever seems to know what’s going on.
When I ask if the manager will be in later today, I get responses like “I don’t know.” How does no one know if their own boss is coming in? Is this your first day?
When the manager finally reached out, she never followed up and didn’t respond to any of my emails. It’s clear they don’t take customer concerns seriously and hope you’ll just give up.
Don’t fall for the gimmicks. This gym is a mess with dishonest billing, fake-friendly staff, and no accountability. There are better gyms out there that respect their members. Stay far away.
2 days ago
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