Don't buy an Ercol sofa. Biggest mistake we ever made. We previously had 2 Alston sofas which were extremely comfortable. Unfortunately they had to be replaced as they didn't fit our new house. We really liked the look of the Ercol sofa and thought we would treat ourselves. We have wasted good money. The sofas took twice the length of time to arrive as originally quoted. On arrival it was very obvious that the one sofa had very poor quality sofa cushions. We complained to our retailer, Arthur Llewellyn Jenkins. They contacted Ercol who agreed the wrong foam had been used. We have waited 14 weeks for replacement cushions. During that time the sofa was too uncomfortable to sit on. Also during that time the other sofa cushions have settled & now that soda is uncomfortable. We are now going to have to buy better quality cushions costing £500. Really not happy & go only recommend you don't buy Ercol.
4 years ago
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