I bought a bracelet had it just over a month, it broke a manufactures defect returned to shop they said they would fix it, they had it 7 weeks ,I had no reply to what was happening with it so I went in to store to find out, they told me the workshop didn’t know what was wrong with the bracelet even though it was in 2 half’s, at this point they told me it would have to go back to the manufacture for them to look at it , after a few more weeks they came back saying it couldn’t be fixed and I would get a new one in the next 8 to 10 weeks , it took a further 8 weeks to come so in total they had it over 3 months, very poor communication and customer service and no apologies