The site was easily navigated. I found the instructional video to be good quality (I have had the fall arrest course multiple of times so it all seems to be repetitive). The narrator voice was pleasant on the ears and if you have a solid understanding of a certain topic there is the availability to fast forward (a person should really just watch all the videos in full length ). The exam definitely makes a person's brain work to recall the lesson. All in all my employer was impressed with the pricing and that I have renewed my ticket. Thank you eSafetyFirst.