I think the fire certification had an expiry date of 1971? And the title of the certificate was not in it so I had to go into each certificate of my staff and edit. It would also be nice if the certificate to print printed out the same size as a business card. I had to do resizing to be able print them to have them fit in wallets. That wastes a lot of time needing to do this for each staff. The email for the account is MY email, as such I was not able to use my email to take any courses so I had to use another one. That was a bit of a issue. Also most certificates were only valid for 1 year? Most/many usually have a 3 year expiry so yes your price is good but not if we need to do it every year. Yes we do our own internal reviews yearly but a certificate that is taken, tested, paid for and issued should be valid for 3 years. This was our first time using your service and at this point I am unsure if we will continue. But I'm not opposed to continue to explore your options. For enrollment it would be good if we just imputed a staff list ONCE, not for each certificate they need. Then we just use tick boxes to enroll specific staff in specific courses. It would be good if we had an employer profile and when students completed a course, the name of the employer automatically populated on the individual certificate. I had to go in and PDF edit every certificate. But the actual course was decent, covered the basics. There were some Ontario references (we are in Alberta)....Not sure which one...so need to make sure the course is correct for the Province of the student. On the whole there is a lot of room for improvement in your service but it is good you seek feedback. Have a great day.