This really was a poor course. Just some voice reading slides - really? I could have read all this material myself and been finished your course in 20 minutes. You should make more use of video demonstrations and interactive slides. You definitely are the least expensive "on-line" training course for chainsaw training, I now know why. For what this course cost, it was actually expensive for the value the user received. I say you need to work on your course material. I should ask for a full refund because I will be looking elsewhere to complete a more comprehensive online training course.