Absolute dearth of communication from Espresso Parts. Numerous emails took multiple business days to receive a response. They were unable to append a small value item ($2) to a larger purchase with a PayPal invoice, CC purchase order, cheque...nothing. Said I would have to order again and pay additional shipping charges. Zero communication throughout the process of modifying my portafilter. In the end, I got everything I paid for, but much slower than expected, with poor customer service.
4 years ago
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