Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,704 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,704 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 18th November 2025

438

Anonymous

Anonymous // 01/01/2019

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“Beautiful, well crafted double walled thick glass amber espresso cups. They are smaller than you may expect, but are true to their capacity description. Bravo!”

Espresso Parts 5 star review on 30th November 2025

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Posted 22 hours ago

“Still waiting for what I ordered. This is 2025 I should not have to wait several weeks to get something in this time and age.”

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Posted 1 day ago

“I’ve now had multiple disappointing experiences with Espresso Parts, and at this point I can’t recommend them. First, I placed an order of more than $5,000, only to see every item drop in price by about $1,200 the very next week. There was no price adjustment offered and no way to be notified, so I was simply out of luck. That was frustrating, but I gave them another chance. My next order was worse. The item took a full week just to ship, and when it finally arrived, it wasn’t even close to what I ordered. I ordered a triangle, and they sent a circle—not even in the same universe of being correct. It didn’t look like any real effort was put into fulfilling the order correctly. At this price point, and in this niche of equipment, you expect accuracy, communication, and some level of customer care. Unfortunately, my experiences have been the opposite.”

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Posted 1 day ago

“Order received fast and in perfect condition!”

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Posted 2 days ago

“Very appropriately packaged and in very good condition.”

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Posted 2 days ago

“Order was shipped quickly, the parts are exactly as expected, and prices were great. Would buy from again without hesitation.”

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Posted 2 days ago

“I run a small coffee shop in San Francisco. Espresso parts is a great reliable company for my business needs! Don’t hesitate to get anything from them !”

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Posted 2 days ago

“I looked everywhere and found a great price on coffee gear on Espresso Parts. From placing my order to getting updates via email and then finally receiving it, was really easy, fast and painful. If I need coffee gear, I know where to look!”

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Posted 3 days ago

“👏🏼👏🏼 great Job”

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Posted 3 days ago

“Excellent service!”

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Posted 3 days ago

“Great price. What I expected. Fast shipping”

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Posted 3 days ago

“Excellent service”

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Posted 3 days ago

“Excellent service, great prices, fast to ship, just great, thank you”

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Posted 3 days ago

“I never received it. sent an email about it being sent to the wrong address and haven’t gotten it figured out.”

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Posted 4 days ago

“I have still not received the parts I ordered and am quite upset about it. I called the customer service number left a message and never heard anything back. At this time, I’m still waiting to receive my order.”

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Posted 5 days ago

“Have parts (sometimes for obscure and rare/old machines) that are hard to find anywhere else. Good reasonable prices and reasonable shipping. They pack things better than anyone else I know of (talking about ceramic cupping bowls, other breakable items, etc.). They are packed so well it takes a serious effort to unwrap each item, and that's a good thing! A dependable honest company.”

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Posted 5 days ago

“Fast ship, good pricing, perfect products.”

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Posted 5 days ago

“Parts arrived as described!”

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Posted 5 days ago

“Parts worked great -- Rocket machine is happy and working again.”

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Posted 5 days ago

“very fast shipping to Canada”

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Posted 5 days ago

Espresso Parts is rated 4.8 based on 10,704 reviews