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Espresso Parts Reviews

4.8 Rating 11,214 Reviews
95 %
of reviewers recommend Espresso Parts
4.8
Based on 11,214 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Espresso Parts Reviews
The parts are cheaply made but I was able to install them acceptably. I think the concepts are good but for the price I would have expected better quality.
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Posted 6 days ago
Never had issues with espresso parts. On the other hand the acaia pearl is garbage. A total waste of time and money. You can set espresso mode, but the timer never starts. Tried to update firmware failed to load, couldn’t recognize the scale. Do yourself a favor and pass on any Acaia.
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Posted 1 week ago
I ordered my first part online 2day air and received the wrong part. I called and got the right part number from a representive. The representive told me he would reimburse my order. I was only reimbursed only for the part and not the $25 or more in shipping. Im very unhappy that I had to pay shipping for the wrong part that was sent to me. I did order again, one day air and received the correct part. For that Im thankful. I will not order online again with you. I will only call in for now own.
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Posted 1 month ago
Perfct fit, only doesnt let the portafilter stay level when adding grinds. Otherwise, pours great .
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Posted 2 months ago
The coffee mug I was trying to replace was of significantly lower quality than I was expecting. Same exact mug but now it feels cheaper.
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Posted 2 months ago
It's the right part. Fast shipping. But the part is ridiculously expensive! $28 for a piece of bent metal!
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Posted 2 months ago
Order placed during the review process, apparently I have a 'shop' account that took me past all the process and placed the order. There was no cancel button and my email to support (info) was too vague to elicit a response.
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Posted 3 months ago
Freat service, but super expensive
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Posted 4 months ago
I bought this because i have two portafilter for my machine and it came with 14g basket. But it wasn't the exact same one. is there way to find the exact same 14g basket that I have? (basket is from Linea mini purchase)
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Posted 4 months ago
The cupping tray is like a paper thin, that is why it is cheaper, not really a good quality…I wont buy and recommend it
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Posted 5 months ago
Product fits. Overnight shipping took four days.
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Posted 5 months ago
The part fits as expected, but it has some significant scratches like it's been used before. Probably would go elsewhere next time.
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Posted 6 months ago
Espresso parts customer service was great; would advise against shipping via USPS as they misdirected package to a distant facility, status uncertain
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Posted 6 months ago
Delivery took 6 days
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Posted 6 months ago
While this product will be usable for the purposes they were purchased for, the size description was not very clear. It would have been helpful to see these "sight glass" balls in comparison to various sizes of sight glasses/tubes. The price of the item was a bit high for what we received but we were accepting of that cost. The cost of shipping was exorbitant. I purchased 6 balls that would fit into a regular business envelope without extra charge, but was charged over $$14.62 and the shipping was not set up as expedited. Attached is a picture as that shows the size of the purchase as compared to a normal ink pen. These items were purchased on behalf of a small volunteer fire department in rural Maine.
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Posted 8 months ago
I'm satisfied with the Toddy filters, but I'd be even more so had I known that you were temporarily out-of-stock. I paid an additional premium to get overnight delivery, which was moot and a waste of money. Had I known your situation I would've either stuck with a normal delivery or found another venue.
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Posted 8 months ago
It grinds really well but honestly it sounds like a wood chipper going full bore on oak
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Posted 9 months ago
I left a long voicemail with a question about the part in received but never heard back.
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Posted 9 months ago
Shot glass is good but single shot (7gm) basket seems more like 1.5 shot. Have to fill more than 7gm to get good tamp and even distribution. Still experimenting.
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Posted 10 months ago
A few mugs were damaged in shipping.
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Posted 11 months ago
Espresso Parts is rated 4.8 based on 11,214 reviews