Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.83

4.8 Rating 8,946 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 8,946 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 3rd May 2024

Enrique Martinez

Espresso Parts 5 star review on 2nd May 2024

Christian Díaz

Espresso Parts 5 star review on 5th April 2024

Neisha Arbelo

Espresso Parts 5 star review on 1st April 2024

Gary Holley

Espresso Parts 5 star review on 28th March 2024

Zemarai Anjaz

355

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To no ones fault, backorders suck especially on critical components.”

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Posted 2 years ago

“Parts were okay but not great quality.”

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Posted 2 years ago

“Got what I ordered but wrong part for sealing the heating element to the boiler tank! I probably have to send it in for professional repair somewhere. Not worth the effort to return the reasonably priced inexpensive parts I did get.”

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Posted 2 years ago

“Since you asked, the order seemed to have gotten lost in the system and took an email from me to jog it loose. However I really like the 14g ridgeless baskets and have used them for years.”

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Posted 2 years ago

“Needs about 10 grams to tamp properly for a good shot. I was hoping for 7 to 8 grams. It also fits real tight and is hard to remove from the portafilter.”

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Posted 2 years ago

“Parts, shipping and timeliness all top notch. However, I put in this particular order (more expensive parts) based on e-mail notification I’d receive 20% off a next purchase. Well, no 20% off. Also my call to resolve issue was never returned. It’s not major, but the former reliability seems to be slipping as the business grows.”

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Posted 3 years ago

“Very expensive shipping, almost as much as the part.”

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Posted 3 years ago

“I needed to get just a cover top for my glass kettle and it was $8, but shipping was $12 so the whole ordeal caused almost as much as original kettle :/”

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Posted 3 years ago

“Parts very good. Shipping very expensive for small parts and Long time to arrive.”

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Posted 3 years ago

“This set of glasses had minor defects which set them apart from the last set.”

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Posted 3 years ago

“The part came in time but was pretty damaged.”

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Posted 3 years ago

“The packaging of my order was great, since I had I breakables. But I didn't like that my order was split into two different boxes, when I ordered everything together. Still haven't received it and we ran out of that item. Disappointed.”

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Posted 3 years ago

“Shipping was fast but I ordered the wrong parts because I thought my machine was listed. They weren't expensive so it's ok, but I'm not exactly happy with the purchase. My fault.”

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Posted 3 years ago

“Still haven't received the order, its been more than a week since I ordered, shipping was pricey too. Trying to support anything-but-Amazon so I went with you all.”

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Posted 3 years ago

“The part arrived after about 10 days. Not you fault, but when I tightened the thermostat, it broke off du to the brass not being strong enough. I had to order another, and get a screw extractor small enough to handle it. Perhaps a warning not to overtighten would have been helpful.”

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Posted 3 years ago

“It fits my Klarstein siphon bottom even though it is for a Yama brand pot, but it doesn't come with a filter setup. So I only give it 3 stars.”

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Posted 3 years ago

“The part that I ordered for my Rocket Evoluzione brewhead did not fit correctly. The portafilter was unable to seat correctly.”

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Posted 3 years ago

“I purchased The Force Tamper and was disappointed that while it was listed on the web site as a tamper and distribution tool, no mention was made in the listing that it only came with the flat tamper base. So, in other words, it was not capable of distributing the grounds. The instructions which came with the tamper specifically recommended the distribution base if that is what you wanted to do with the tamper. While I am pleased that the return authorization is going smoothly, and I'll hopefully receive a credit soon, I feel that the web site could be clearer in what they are selling. Had the description indicated the tamper did not come with the distribution base, I never would have ordered the tamper. In short, a lot of time was wasted due to an incomplete description.”

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Posted 3 years ago

“Half of my order was unavailable even though I was able to purchase as in-stock. Was alerted by the team it would be some time before they would hear back from the manufacturer, it’s been radio silence for while with no ETA. Slightly disappointing, but the other half of my order came in a few days.”

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Posted 3 years ago

“It’s been several days since I ordered and I unfortunately still don’t have the product, nor have I received an estimated delivery date.”

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Posted 3 years ago

Espresso Parts is rated 4.8 based on 8,946 reviews