Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,052 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,052 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 28th April 2025

422

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my order which included Urnex Dezcal items but was unhappy with what the inside of the delivery box looked like. There was a lot of the Dezcal powder found at the bottom of the box which must’ve spilled out from the individual item boxes themselves. Not very satisfied with my order.”

Helpful Report

Posted 1 week ago

“Please check your email. I ordered two items but only received one. I already sent you an email — please check it and send the missing item.”

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Posted 1 week ago

“Nice castmer service”

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Posted 1 week ago

“This review is not about the gasket. I have it in reserve for when I need it. The one star is because you keep filling up my email basket with requests for a review over a product I do not intend to use for a while. When will I be left alone?”

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Posted 1 week ago

“Still waiting for the part to get her. Took 3 weeks for it to get to Phoenix and now has been sitting there all week and ther is no way for me to get it because it is at a distribution center. My machine is leaking all over the place while my parts sits with the post office unable to get. I won’t ever buy anything from you sent through the post office. I have had to cancel so many events because I don’t have my machine. I am so close to having to close my business over a $48 part!!!”

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Posted 2 weeks ago

“Very cheap so sturdy”

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Posted 1 month ago

“I ordered my a part and it was suppose to be 3-5 day shipping and here we are on the 20th it was ordered on the 7th of March.”

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Posted 1 month ago

“Not sure of the product because I haven’t received it yet. According to the tracking, it’s still in transit. Label created 3/11. Picked up by USPS 3/12. Expected delivery 3/25. This email asking for the rating should be sent AFTER the consumer receives the product.”

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Posted 1 month ago

“The part did not fit even though I ordered the one the one the user manual said to use.”

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Posted 1 month ago

“Where is my shipment?”

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Posted 2 months ago

“Shipment did not arrive and no updated ETA provided”

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Posted 2 months ago

“Ordered 2 cups on 2/10 and it still hasn't not been shipped and it is already 2/18.”

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Posted 2 months ago

“Ordered 5 clump crushers, received 4. Messaged and quickly received a response that they would send me the 5th one no charge. Only to have to have my mailman ask for $5.60 to get the package because they didn’t pay for the post.”

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Posted 2 months ago

“I have not recieved my items. Tracking information indicate the items are in Jerseyville Illinois.”

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Posted 2 months ago

“My package showed up completely squished”

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Posted 3 months ago

“I'm still waiting on delivery of the parts.”

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Posted 3 months ago

“still have not recieved my baskets”

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Posted 3 months ago

“Where is my order? Ordered 3 Weeks ago. Order #349224EP Thank you.”

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Posted 3 months ago

“Don’t have it yet!!”

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Posted 3 months ago

“I have not recieved the parts or even a shipping confirmation.”

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Posted 3 months ago

Espresso Parts is rated 4.8 based on 10,052 reviews