Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,431 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,431 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 22nd August 2025

432

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a 5 cup part, but a 3 cup part was sent.”

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Posted 2 weeks ago

“An item arrived with a crack. The box was undamaged so I assume mfg defect. Tried reaching out to espresso parts twice, no luck. Can anyone help?”

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Posted 1 month ago

“You failed to put one of the ordered items in the box. After calling to point this out, it now seems to have now been shipped out via burro, as I'm only in Seattle but shipping will somehow take 4+ days (?)”

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Posted 1 month ago

“never received part”

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Posted 1 month ago

“Product arrived broken”

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Posted 2 months ago

“The coffee grounds went through my filter into my coffee. Was very unhappy.”

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Posted 2 months ago

“Shipping is extremely slow”

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Posted 2 months ago

“My package never arrived even though it said it was delivered. I went to USPS and nothing there. None of my neighbours have it. Right now very upset. Hoping to get resolved ASAP.”

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Posted 2 months ago

“Shipment way later than promised. Too late to be useful and plan to cancel order”

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Posted 2 months ago

“I have not received it yet.”

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Posted 3 months ago

“Cancelled order. Still not credited back to my account. Booo.”

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Posted 3 months ago

“I have not yet received my order!!! See my email already sent to your inbox.”

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Posted 4 months ago

“Have still Not received”

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Posted 4 months ago

“Never received”

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Posted 4 months ago

“I paid around 52 dollars only for delivery but again i paid for custom charge”

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Posted 4 months ago

“I received my order which included Urnex Dezcal items but was unhappy with what the inside of the delivery box looked like. There was a lot of the Dezcal powder found at the bottom of the box which must’ve spilled out from the individual item boxes themselves. Not very satisfied with my order.”

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Posted 4 months ago

“Please check your email. I ordered two items but only received one. I already sent you an email — please check it and send the missing item.”

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Posted 4 months ago

“Nice castmer service”

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Posted 4 months ago

“This review is not about the gasket. I have it in reserve for when I need it. The one star is because you keep filling up my email basket with requests for a review over a product I do not intend to use for a while. When will I be left alone?”

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Posted 4 months ago

“Still waiting for the part to get her. Took 3 weeks for it to get to Phoenix and now has been sitting there all week and ther is no way for me to get it because it is at a distribution center. My machine is leaking all over the place while my parts sits with the post office unable to get. I won’t ever buy anything from you sent through the post office. I have had to cancel so many events because I don’t have my machine. I am so close to having to close my business over a $48 part!!!”

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Posted 5 months ago

Espresso Parts is rated 4.8 based on 10,431 reviews