Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.80

4.8 Rating 10,968 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 17th January 2026

442

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Its been over a month and I still havent recieved my order. Very upset”

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Posted 1 day ago

“I ordered the part of January 13th and it is expected to arrive on January 29th. How did you send it? Via horseback?”

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Posted 5 days ago

“Ordered 3 Saturdays ago,as of today 27 Dec - Christmas present order still has not been delivered. The processing has been unexplicabily slow - taking 10 plus days for the label to be made - waiting for order pickup. Made a call to customer service - certainly no sense of urgency. Inquired the package was in the que awaiting UPS pickup for 10 days. Rep said - it will get there.”

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Posted 4 weeks ago

“Still have not received and was supposed to arrive prior to Christmas”

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Posted 4 weeks ago

“Very late delivery”

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Posted 1 month ago

“price was a ripoff for a piece plastic.”

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Posted 1 month ago

“I ordered the skerton pro but received the skerton plus”

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Posted 1 month ago

“I haven’t gotten my products I ordered so this is a poorly timed automated email. Hoping the products fit my needs”

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Posted 1 month ago

“Has not arrived.”

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Posted 1 month ago

“I still have not received my order, I’m requesting a status and a potential refund please. Please have someone reach out to me at 843-812-4438.”

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Posted 1 month ago

“I never got my package.”

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Posted 1 month ago

“i only recieved one of what i ordered”

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Posted 1 month ago

“Item still not here”

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Posted 1 month ago

“it is Dec 8 and i still have not recieved the Kalita. Also other stores are selling it for $5.00 less”

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Posted 1 month ago

“I’ve now had multiple disappointing experiences with Espresso Parts, and at this point I can’t recommend them. First, I placed an order of more than $5,000, only to see every item drop in price by about $1,200 the very next week. There was no price adjustment offered and no way to be notified, so I was simply out of luck. That was frustrating, but I gave them another chance. My next order was worse. The item took a full week just to ship, and when it finally arrived, it wasn’t even close to what I ordered. I ordered a triangle, and they sent a circle—not even in the same universe of being correct. It didn’t look like any real effort was put into fulfilling the order correctly. At this price point, and in this niche of equipment, you expect accuracy, communication, and some level of customer care. Unfortunately, my experiences have been the opposite.”

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Posted 1 month ago

“Within a day of my purchase, someone stole my card information and $1K from my account. I hadn’t made any other purchases with that card any time recently, and the purchases were made in WA, ID, and MT. They need to work on their security.”

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Posted 2 months ago

“The filters do not work for our 8 cup Bonavita coffee maker. They are too short. It’s not your fault, they said it would work. I would appreciate guidance and how I can make a return to get my money back. Thank you. John Thimmesch”

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Posted 3 months ago

“No package has been received as os of 9/16/2025”

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Posted 4 months ago

“I ordered a 5 cup part, but a 3 cup part was sent.”

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Posted 4 months ago

“An item arrived with a crack. The box was undamaged so I assume mfg defect. Tried reaching out to espresso parts twice, no luck. Can anyone help?”

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Posted 5 months ago

Espresso Parts is rated 4.8 based on 10,968 reviews