Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.80

4.8 Rating 11,718 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 11,718 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Espresso Parts 5 star review on 19th August 2026

Anonymous

Espresso Parts 5 star review on 12th August 2026

John Sandborgh

Espresso Parts 5 star review on 10th August 2026

WICK BEAVERS

463

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still have not received my order, I’m requesting a status and a potential refund please. Please have someone reach out to me at 843-812-4438.”

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Posted 8 months ago

“I never got my package.”

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Posted 9 months ago

“i only recieved one of what i ordered”

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Posted 9 months ago

“Item still not here”

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Posted 9 months ago

“it is Dec 8 and i still have not recieved the Kalita. Also other stores are selling it for $5.00 less”

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Posted 9 months ago

“I’ve now had multiple disappointing experiences with Espresso Parts, and at this point I can’t recommend them. First, I placed an order of more than $5,000, only to see every item drop in price by about $1,200 the very next week. There was no price adjustment offered and no way to be notified, so I was simply out of luck. That was frustrating, but I gave them another chance. My next order was worse. The item took a full week just to ship, and when it finally arrived, it wasn’t even close to what I ordered. I ordered a triangle, and they sent a circle—not even in the same universe of being correct. It didn’t look like any real effort was put into fulfilling the order correctly. At this price point, and in this niche of equipment, you expect accuracy, communication, and some level of customer care. Unfortunately, my experiences have been the opposite.”

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Posted 9 months ago

“Within a day of my purchase, someone stole my card information and $1K from my account. I hadn’t made any other purchases with that card any time recently, and the purchases were made in WA, ID, and MT. They need to work on their security.”

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Posted 9 months ago

“The filters do not work for our 8 cup Bonavita coffee maker. They are too short. It’s not your fault, they said it would work. I would appreciate guidance and how I can make a return to get my money back. Thank you. John Thimmesch”

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Posted 10 months ago

“No package has been received as os of 9/16/2025”

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Posted 1 year ago

“I ordered a 5 cup part, but a 3 cup part was sent.”

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Posted 1 year ago

“An item arrived with a crack. The box was undamaged so I assume mfg defect. Tried reaching out to espresso parts twice, no luck. Can anyone help?”

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Posted 1 year ago

“You failed to put one of the ordered items in the box. After calling to point this out, it now seems to have now been shipped out via burro, as I'm only in Seattle but shipping will somehow take 4+ days (?)”

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Posted 1 year ago

“never received part”

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Posted 1 year ago

“Product arrived broken”

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Posted 1 year ago

“The coffee grounds went through my filter into my coffee. Was very unhappy.”

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Posted 1 year ago

“Shipping is extremely slow”

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Posted 1 year ago

“My package never arrived even though it said it was delivered. I went to USPS and nothing there. None of my neighbours have it. Right now very upset. Hoping to get resolved ASAP.”

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Posted 1 year ago

“Shipment way later than promised. Too late to be useful and plan to cancel order”

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Posted 1 year ago

“I have not received it yet.”

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Posted 1 year ago

“Cancelled order. Still not credited back to my account. Booo.”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 11,718 reviews