Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.83

4.8 Rating 8,863 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 8,863 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 5th April 2024

351

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a gift and I payed the one day shipping. The order arrived in two parts. The second part out of the delivery date. I made the claim and you took just half of the responsibility.”

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Posted 6 months ago

“Took 18 days to get 1 cup. It was late as a gift. Will not order again.”

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Posted 7 months ago

“Love you guys. But I paid extra for quick shipping and instead of shipping this to my store, it went to a pickup location that was a bit of a hike for me to get to. Not sure if this was UPS's choice but it kind of sucked. Otherwise you guys are great and the parts were exactly what I needed :)”

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Posted 7 months ago

“You asked for the review; keep that in mind. 1. The Magnetic dosing ring. Non-magnetic! Nice. 1.5 And it's not even 58 in size so it does not fit. it's too big. 2. Cups. Can't put your finger under them while trying to pick them up while they are sitting on the saucer. Useless. 3. Why does it take so long to get these parts? 4. The little cups/measuring things are nice and 5. The grind mixer upper thingie works...it's flimsy, too long, but it works. 6. Came in 2 boxes. Wasteful to the environment.”

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Posted 7 months ago

“I ordered a Kalita wave 185 and it took several days to ship and about a week and a half getting here. Plus you charged me an outrageous amount for shipping. I would have been better off ordering it soon Amazon. No shipping cost anf wouldnhave been here in a day. And same price.”

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Posted 7 months ago

“$25 USD to ship an envelope. Still hasn’t arrived after 7 days. I could crab walk faster than this shipment.”

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Posted 7 months ago

“Product never got delivered but email was sent from you that it was, ordered product over 2weeks ago now.”

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Posted 7 months ago

“Still don’t have my parts. Today is 8/16 The amount you charge for shipping is ridiculous but should have gotten it here fast. But not having it at all? 😂”

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Posted 8 months ago

“Wrong items were sent to me”

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Posted 8 months ago

“The item that was delivered was broken. The handle was in a few pieces. I assume this happened while being shipped.”

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Posted 8 months ago

“Product never arrived l, I reached out and no one has responded. Disappointed with the service and lack of delivery.”

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Posted 8 months ago

“Item is not 6” as described. It tapers from bigger on top to smaller on the bottom. If you have a 6” hole, this will not fit all the way down in the hole.”

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Posted 8 months ago

“I ordered a blind filter for my La Morzocco Mini, when received it it didn't fit. It was too small.”

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Posted 8 months ago

“I only received half my order”

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Posted 9 months ago

“Part order delivered still waiting for the balance”

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Posted 9 months ago

“I didn't get my order. You sent wrong address. And no refund yet.”

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Posted 9 months ago

“Hi, I ordered the Le Nez Du Vin, and it appears that there was a leak of the fragrances in shipping because the box (and contents) has the odor of several fragrances which makes sensory training difficult. Also a few of the fragrances are incredibly muted. Would it be possible to tell me when this set was manufactured? The serial number is 0014427. Kindly, Alfred”

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Posted 9 months ago

“Never ordering again!!! Aka staff meeting closed never handled my shipping issues! Got the part far too late!”

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Posted 10 months ago

“Sent photo of package and two email requests about missing parts from my order. No reply.”

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Posted 10 months ago

“Everyone constantly asking for surveys after every single little interaction is obnoxious, please stop.”

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Posted 10 months ago

Espresso Parts is rated 4.8 based on 8,863 reviews