Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.80

4.8 Rating 10,918 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,918 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 12th December 2025

440

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Johnny on the spot when selling but warantee work and return calls are excused as "we are short staffed". Were moving on, you're only as good as your worst performer on the team.”

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Posted 1 year ago

“looks like used one. I'd like to receive moneyback”

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Posted 1 year ago

“You guys send the wrong part .”

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Posted 1 year ago

“Came cracked.”

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Posted 1 year ago

“My latest order never showed up. No emails no nothing from ya’ll”

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Posted 1 year ago

“The portafilter cleaner is horrible. It barely does the jog, is overpriced, finicky, and is a piece of junk. I will attempt to return it. Normally, Everything I buy from Espresso Parts is terrific. This is the exception. Thank you, Paul Goldstone”

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Posted 1 year ago

“Unfortunately, The wrong size cups were received. The desired size was 6-oz but 8-oz was received. I’ve tried to check my order but cannot get into my account to see what happened. I’ve tried resetting my password but cannot get that to work either. I know the email is correct because I’ve received many emails since my order.”

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Posted 1 year ago

“The day after I purchased a part from Espresso Parts with my visa card (a card I use only for online purchases), multiple fraudulent charges were made on the card starting on July 30th. The only other purchase was made on July 22nd. It might not have been you but..... I hope it wasn't. Otherwise happy with the purchase. I'm going to contact the online merchant from the previous purchase as well.”

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Posted 1 year ago

“Haven't actually received my order yet and am being asked to rate my experience”

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Posted 1 year ago

“I never got my package”

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Posted 1 year ago

“I received the wrong part. I had ordered 3 sight glasses (F436) and received some metal springs (F346) instead.”

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Posted 1 year ago

“The part wasn't in good condition and didn't work for our siphon coffee maker. I reached out to the company and never heard a response.”

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Posted 1 year ago

“Can’t go any higher because it’s still not here.”

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Posted 1 year ago

“lid doesn’t fit, trash can came dirty out of box”

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Posted 1 year ago

“Broken glasses”

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Posted 1 year ago

“Where is my part! It's been 2 weeks!”

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Posted 1 year ago

“Paid for express shipping, waiting over 5 days for the “2 day” shipping. Reached out to EP and didn’t hear back”

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Posted 1 year ago

“Order was delayed 2 times.”

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Posted 1 year ago

“Still waiting on delivery”

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Posted 1 year ago

“We ordered 5 espresso cups but one of the cups is damaged.”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 10,918 reviews