Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.83

4.8 Rating 8,863 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 8,863 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 5th April 2024

351

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The water softener is leaking”

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Posted 11 months ago

“Never received”

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Posted 11 months ago

“Wasted months of my life waiting for your machine never arrived and I ended up canceling my order”

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Posted 11 months ago

“Have not received the order”

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Posted 11 months ago

“Part quality is poor. I purchased a replacement cap for my espresso machine and it leaks. And that’s after paying the incredible price of $50 for a simple plastic cap.”

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Posted 11 months ago

“Parts took forever to arrive.”

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Posted 11 months ago

“I didn’t receive it!!!”

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Posted 11 months ago

“The filter basket I received doesn't fit; a sent an email to resolve the situation to the email address indicated in the delivery message and I'm not getting a response.”

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Posted 11 months ago

“Ordered an Item that said In Stock, was then sent an email saying it was backordered and waited almost 2 months for a pitcher rinser.”

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Posted 1 year ago

“Site was unclear on product. Arrived with incorrect tamp. When inquiry made to replace tamp, reply given that it would take a month to replace the item. Quick online search revealed a replacement part was easily obtainable and set to be delivered in days from another site that actually reached out and confirmed the correct replacement part was indeed what was intended to be ordered. Espresso extremely ooor website layout and frankly even worse customer service. Will not be ordering from them again.”

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Posted 1 year ago

“Wrong parts and complete silence from the rep I discussed this with. I ordered a steam valve”

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Posted 1 year ago

“It arrived too late and we would like to return it unopened.”

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Posted 1 year ago

“The parts never come, for sole reason the delivery address is not the sema that I set. So everything was totally bad... Can I get a refund or how can we fix it?”