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Espresso Parts Reviews

4.8 Rating 10,058 Reviews
96 %
of reviewers recommend Espresso Parts
4.8
Based on 10,058 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Espresso Parts Reviews
$25 USD to ship an envelope. Still hasn’t arrived after 7 days. I could crab walk faster than this shipment.
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Posted 1 year ago
Product never got delivered but email was sent from you that it was, ordered product over 2weeks ago now.
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Posted 1 year ago
Still don’t have my parts. Today is 8/16 The amount you charge for shipping is ridiculous but should have gotten it here fast. But not having it at all? 😂
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Posted 1 year ago
Wrong items were sent to me
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Posted 1 year ago
The item that was delivered was broken. The handle was in a few pieces. I assume this happened while being shipped.
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Posted 1 year ago
Product never arrived l, I reached out and no one has responded. Disappointed with the service and lack of delivery.
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Posted 1 year ago
Item is not 6” as described. It tapers from bigger on top to smaller on the bottom. If you have a 6” hole, this will not fit all the way down in the hole.
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Posted 1 year ago
I ordered a blind filter for my La Morzocco Mini, when received it it didn't fit. It was too small.
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Posted 1 year ago
I only received half my order
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Posted 1 year ago
Part order delivered still waiting for the balance
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Posted 1 year ago
I didn't get my order. You sent wrong address. And no refund yet.
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Posted 1 year ago
Hi, I ordered the Le Nez Du Vin, and it appears that there was a leak of the fragrances in shipping because the box (and contents) has the odor of several fragrances which makes sensory training difficult. Also a few of the fragrances are incredibly muted. Would it be possible to tell me when this set was manufactured? The serial number is 0014427. Kindly, Alfred
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Posted 1 year ago
Never ordering again!!! Aka staff meeting closed never handled my shipping issues! Got the part far too late!
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Posted 1 year ago
Sent photo of package and two email requests about missing parts from my order. No reply.
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Posted 1 year ago
Everyone constantly asking for surveys after every single little interaction is obnoxious, please stop.
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Posted 1 year ago
The water softener is leaking
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Posted 1 year ago
Never received
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Posted 1 year ago
Wasted months of my life waiting for your machine never arrived and I ended up canceling my order
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Posted 1 year ago
Have not received the order
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Posted 1 year ago
Part quality is poor. I purchased a replacement cap for my espresso machine and it leaks. And that’s after paying the incredible price of $50 for a simple plastic cap.
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Posted 1 year ago
Espresso Parts is rated 4.8 based on 10,058 reviews