Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.83

4.8 Rating 8,889 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 8,889 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 3rd May 2024

Enrique Martinez

Espresso Parts 5 star review on 2nd May 2024

Christian Díaz

Espresso Parts 5 star review on 5th April 2024

Neisha Arbelo

Espresso Parts 5 star review on 1st April 2024

Gary Holley

Espresso Parts 5 star review on 28th March 2024

Zemarai Anjaz

355

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately, you sent the wrong part. I contacted you and supposedly you have sent out the correct part… I have not received the part so so far you are a one star if that. You could’ve done better.”

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Posted 1 year ago

“Was not what you advertised. You clamed it was 1oz to the line 1.5oz to the top and it is 1.5oz to the line and 2oz to the top”

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Posted 1 year ago

“The package was never delivered, It was shipped on Aug 22 today is Sept 1 and nothing, this is very upsetting.”

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Posted 1 year ago

“I have placed 3 more orders and all of them got cancelled after 2 days. it is really frustrating.”

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Posted 1 year ago

“Package arrived unsealed with the adhesive strip still on. Wtf?”

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Posted 1 year ago

“Called and e mailed espresso parts never got response.”

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Posted 1 year ago

“Still have not received my products”

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Posted 1 year ago

“As of today, still did not receive the item ordered!”

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Posted 1 year ago

“I ordered ~$100USD parts from you. It has been over and no communications from you for status. I have written to you twice in the last few weeks but the order form online still shows the order to be in the "PROCESSING" phase and has not been fullfilled.”

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Posted 1 year ago

“have not received my order”

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Posted 1 year ago

“didnt expect them to use slow shipping speeds. haven't received my items as they're still in transit delivery still not received”

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Posted 1 year ago

“Unfortunately I had moved since placing the order a long time ago and I never received it.”

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Posted 1 year ago

“Did not get anything. Shipping was the most expensive than any other site for coffee parts.”

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Posted 1 year ago

“Order has not been deliver after 8 day, no one replies to email customer service. I have not being able to reach any person for customer service whatsoever by phone. My second purchase and last.”

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Posted 2 years ago

“My name is Eden, I’m a big coffee lover/buyer and I fell in love with your brown espresso cups. I placed an order for 6 cups a week ago, during a short visit in NYC. I paid extra, for the 2 day delivery as I was about to leave the country, 3 days after. (delivery doubled the amount of the purchase but I have decided to conclude the purchase anyway). The package arrived only yesterday and I’m not there to bring it home. Shipping them out of the country, doesn’t make sense. I’m just going to leave it with whom received them. So if you charge extra for two days delivery, please understand that people are actually expecting to receive the package two days later. Thank you, Eden.”

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Posted 2 years ago

“Everything was broken”

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Posted 2 years ago

“They sent me the wrong size I ordered 12 oz , received 16oz”

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Posted 2 years ago

“Waited 7-8 weeks for the Product and when it arrived it was broken. The top and bottom of the unit did not screw into each other. Was considering sourcing this as a product on my site but no way!”

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Posted 2 years ago

“I STILL HAVE NOT RECEIVED MY PART!”

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Posted 2 years ago

“After 2 months, I finally received my shipment. Unfortunately, it was not what I had ordered. I ordered the item in black and I received brown. I’m awaiting for a response to my email on a plan to correct the error.”

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Posted 2 years ago

Espresso Parts is rated 4.8 based on 8,889 reviews