Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,621 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,621 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 6th November 2025

438

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item that was delivered was broken. The handle was in a few pieces. I assume this happened while being shipped.”

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Posted 2 years ago

“Product never arrived l, I reached out and no one has responded. Disappointed with the service and lack of delivery.”

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Posted 2 years ago

“Item is not 6” as described. It tapers from bigger on top to smaller on the bottom. If you have a 6” hole, this will not fit all the way down in the hole.”

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Posted 2 years ago

“I ordered a blind filter for my La Morzocco Mini, when received it it didn't fit. It was too small.”

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Posted 2 years ago

“I only received half my order”

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Posted 2 years ago

“Part order delivered still waiting for the balance”

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Posted 2 years ago

“I didn't get my order. You sent wrong address. And no refund yet.”

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Posted 2 years ago

“Hi, I ordered the Le Nez Du Vin, and it appears that there was a leak of the fragrances in shipping because the box (and contents) has the odor of several fragrances which makes sensory training difficult. Also a few of the fragrances are incredibly muted. Would it be possible to tell me when this set was manufactured? The serial number is 0014427. Kindly, Alfred”

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Posted 2 years ago

“Never ordering again!!! Aka staff meeting closed never handled my shipping issues! Got the part far too late!”

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Posted 2 years ago

“Sent photo of package and two email requests about missing parts from my order. No reply.”

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Posted 2 years ago

“Everyone constantly asking for surveys after every single little interaction is obnoxious, please stop.”

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Posted 2 years ago

“The water softener is leaking”

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Posted 2 years ago

“Never received”

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Posted 2 years ago

“Wasted months of my life waiting for your machine never arrived and I ended up canceling my order”

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Posted 2 years ago

“Have not received the order”

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Posted 2 years ago

“Part quality is poor. I purchased a replacement cap for my espresso machine and it leaks. And that’s after paying the incredible price of $50 for a simple plastic cap.”

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Posted 2 years ago

“Parts took forever to arrive.”

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Posted 2 years ago

“I didn’t receive it!!!”

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Posted 2 years ago

“The filter basket I received doesn't fit; a sent an email to resolve the situation to the email address indicated in the delivery message and I'm not getting a response.”

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Posted 2 years ago

“Ordered an Item that said In Stock, was then sent an email saying it was backordered and waited almost 2 months for a pitcher rinser.”

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Posted 2 years ago

Espresso Parts is rated 4.8 based on 10,621 reviews