Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.80

4.8 Rating 10,920 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,920 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 12th December 2025

440

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took long to come even tho paid extra”

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Posted 3 years ago

“I ordered a water test kit a full week ago, paid a premium for shipping and still haven’t received it.”

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Posted 3 years ago

“Haven’t received the item.”

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Posted 3 years ago

“I'm still waiting for it - I have not received the package yet as of 12/30/22.”

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Posted 3 years ago

“I was supposed to receive my product over a week ago and it still hasn’t arrived.”

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Posted 3 years ago

“Came defective. Waiting for your response”

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Posted 3 years ago

“It is too flimsy to work for us.”

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Posted 3 years ago

“It’s hard to give a review when my order hasn’t arrived yet.”

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Posted 3 years ago

“You guys still haven’t changed my address. So you shipped it to my old address like last time. Fortunately the new renter is nice.”

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Posted 3 years ago

“The package arrived completely broken and I am still waiting on customer service to get back to me.”

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Posted 3 years ago

“I didn’t receive my item yet!”

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Posted 3 years ago

“The Pitcher Rinser is ordered was left at my stoop by FedEx and stolen. I emailed you about this and haven’t received and response.”

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Posted 3 years ago

“Order was never received”

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Posted 3 years ago

“I haven’t gotten it yet”

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Posted 3 years ago

“Received something I didn’t order. Customer service said it’s a Black Friday free gift and my order will be shipping soon. I check my order status it shows delivered!? Anxiously waiting for my order.”

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Posted 3 years ago

“Hard to say as nothing has arrived.”

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Posted 3 years ago

“item arrived broken, no response from them on a remedy.”

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Posted 3 years ago

“The part that you send me doesn't fit the espresso machine that is advertised.”

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Posted 3 years ago

“The whole order was wrong. But Dave Merkin straightened it out, he was very helpful. Though, I am still waiting for my piston seals.”

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Posted 3 years ago

“I had received the wrong Yama cold brew lid. I own an 8 cup tower and I was sent a 32 cup tower lid. I have sent two emails informing of the mistake and to send a new lid with a return label so can send the wrong lid back. Unfortunately I have not received any response. I have attached a picture of the lid that was broken.”

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Posted 3 years ago

Espresso Parts is rated 4.8 based on 10,920 reviews